Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the Survey Xpress platform and sample collection app (collectively, the "Service") provided by Survey Xpress ("we," "our," or "us"). By using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

• By accessing or using the Service, you acknowledge that you have read, understood, and agree to comply with these Terms.

2. Use of Service

• You must be at least 18 years old or have legal guardian consent to use our Service.
• You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations.

3. User Accounts

• To use certain features of the Service, you may be required to create an account.
• You are responsible for maintaining the security of your account credentials.
• You must provide accurate and complete information when creating your account.

4. Data and Privacy

• We collect and process personal information as described in our Privacy Policy.
• You are responsible for the content of the surveys, forms, and samples you create using our Service.

5. Prohibited Activities

• You may not use the Service for any illegal or unauthorized purpose.
• You may not access or use the Service to collect sensitive or personally identifiable information without proper consent.

6. Intellectual Property

• The content, features, and design of the Service are protected by copyright and intellectual property laws.
• You may not modify, reproduce, or distribute our content without our explicit permission.

7. Third-Party Links

• Our Service may contain links to third-party websites. We are not responsible for their content or actions.

8. Service Changes and Termination

• We reserve the right to modify or discontinue the Service at any time without notice.
• We may terminate or suspend your account for violation of these Terms.

9. Disclaimers

• The Service is provided "as is" and "as available." We make no warranties regarding its accuracy, reliability, or availability.
• We are not responsible for any damages resulting from your use or inability to use the Service.

10. Limitation of Liability

• To the extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our maximum liability to you shall not exceed the amount you paid for the Service, if applicable.

11. Governing Law and Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of India.
• Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

12. Changes to Terms

• We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Service constitutes acceptance of the updated Terms.

13. Contact Us

• If you have any questions or concerns regarding these Terms and Conditions, please contact us at contact@surveyxpress.in before using our Service.

Your use of Survey Xpress is subject to these Terms, and we appreciate your compliance to ensure a safe and efficient experience for all users.